A Parent’s Guide to Laptop Care

Simple steps to keep your child’s device working and worry-free

Laptops have become a central part of your child’s learning, used every day for schoolwork, communication, and creativity. But like any important tool, they need to be handled with care to stay reliable.

At Tech4Students, we provide education-grade laptops built to last. Still, the way they’re treated at home makes a big difference. Here’s a practical guide to help you and your child protect your investment and avoid unnecessary downtime.

1. Teach Safe Daily Habits

Small routines go a long way:

• Always use two hands when carrying the laptop, never by the screen.

• Keep food and drinks away. Spills are the number one cause of damage.

• Avoid placing heavy objects on top of the device, even when it is in a backpack.

• Unplug carefully, never yank charging cables.

Reinforce that the laptop is a learning tool, not a toy.

2. Protect the Screen and Keyboard

The screen is often the most expensive part to repair. Handle with care:

• Never place anything between the keyboard and screen when closing the laptop.

• Use the provided protective case whenever possible.

• Don’t push down on the screen while closing the lid.

Encourage your child to store the laptop flat in a padded bag or sleeve, especially when transporting it to and from school.

3. Charge It the Right Way

Battery health affects performance over time. Follow these tips:

• Use the official charger included in your Tech4Students package.

• Avoid overcharging. Unplug once fully charged.

• Don’t let the battery drop to 0% too often.

Establish a regular charging routine, such as plugging in before bedtime, so your device is ready for the school day.

4. Keep It Clean and Cool

Qatar’s dust and heat can be tough on laptops:

• Gently wipe the screen and keyboard with a microfiber cloth, no chemicals.

• Keep the laptop off carpets and beds to avoid overheating.

• Make sure vents aren’t blocked when in use.

Avoid storing the laptop in extremely hot environments, such as car interiors or near windows.

5. Encourage Smart Digital Use

It’s not just about the hardware. Safe software habits matter too:

• Don’t install apps or programs without checking with a parent.

• Use only school-approved websites and learning tools.

• Log out and shut down regularly to receive updates and maintain security.

Remind your child that their laptop is connected to a school network, so their activity should always reflect responsible digital citizenship.

6. Know What’s Covered (and What’s Not)

If you’re using a Tech4Students laptop, your device includes:

• A protective case

• Extended warranty

• Accidental damage insurance on selected devices (with a small excess fee)

• Access to a loan device if repairs are needed

However, intentional damage, liquid spills from negligence, and unapproved repairs may not be fully covered. If in doubt, contact our support team before taking any action.

Final Thought

Taking care of your child’s laptop doesn’t have to be complicated. With a few good habits and clear expectations, you can help extend the device's life and keep your child learning without interruption.

Need help or think your device might be damaged? Reach out to Tech4Students support through your school’s portal or contact us directly for fast, friendly assistance.