All the tech, none of the stress
Purposeful. Supported. Affordable.

After extensive research and hands-on testing, we have developed a carefully selected portfolio of laptops and tablets that meet the practical, technical, and long-term demands of a real school environment. These devices go beyond standard retail models by offering features tailored specifically for education ensuring students stay productive, protected, and supported throughout the academic year. Education-grade devices are built with reinforced hinges, spill-resistant keyboards, and brighter anti-glare screens to withstand daily classroom use. They support modern Wi‑Fi 6 for reliable connectivity, standardised USB‑C charging for convenience, and many include integrated styluses, classroom-friendly touchscreens, and zero-deductible support plans with accidental damage protection. Just as importantly, this approach allows families to avoid the confusion and conflicting advice often found in retail stores. Instead of sorting through hundreds of models and inconsistent specifications, we’ve created a clear, school-approved selection aligned to your child’s educational needs and the school’s requirements.

Alongside the device the school has selected, your son or daughter will receive a solid, splash-resistant protective cover, the original charger, active insurance, extended warranty and a label that identifies the laptop. If the school has requested software to be installed, or registration into a device management system, this will also be included.

You should discuss this with your school. Using the same device and school specific configuration for all students is beneficial for educational and pedagogical reasons. There are advantages to using the device provided and selected by the school, as it allows for a consistent learning experience and more efficient resolution of issues. These devices meet all key criteria, ensuring that digital tools and learning activities will work effectively on the provided devices.

You can simply take the device with you to your next school. If your next school is in Qatar, we will work with you to ensure the device is compatible with the new school.

The web shop will be open for parents to place orders during a specified window, coordinated with the school. Delivery usually occurs in the first weeks of the academic year directly to the child in school. Recognising transient family needs, we facilitate laptop purchases outside this window, provided they are in agreement with the school. However, delivery may take 3-4 weeks if the item is out of stock. After ordering outside the agreed window, a loan device will be provided within two days until the new device arrives. We will then deliver it to the school and exchange the loaner for the new device.

We work with individual schools to supply packages tailored to their specific needs. We are unable to fulfill personal device requests or provide devices to students not affiliated with the school.

If you wish to cancel your order, you may do so within 14 days of placing the order. Your Qatar consumer rights are not affected.

You may either purchase a new package from Tech4Students, or you can continue to use the device as is.

Your rights under Qatar Consumer Law not affected or changed.

Yes. We have a number of partnerships to ensure that all our old devices don't end in a landfill. You are welcome to send us your device if you no longer wish to use and we will dispose of it accordingly.

Our service is limited to one device per student at any given time.

Every device from Tech4Students comes with far more than just the laptop. Our service includes: - Full warranty for the entire subscription period (limitations on battery) - Accidental damage insurance - Protective case to help prevent common school-related damage - Free replacement laptop if your child’s device needs repair - Onsite support at school so no need to visit shops or chase warranties - Service during school holidays, including home pick-up and delivery - Support team available by phone, email, or portal Everything is managed by us so you don’t have to worry about hidden costs, admin, or technical stress. It’s designed to give you peace of mind and keep your child focused on learning.

If your child is in school, you can contact the school's IT department or front office. They will perform an assessment and resolve minor technical problems. If they determine that the device needs to be sent away, the school will provide a loan device and contact us to arrange the repair. If you are at home, you can contact us directly, and we will guide you through the process. If the issue cannot be resolved over the phone, we will arrange for the device to be collected and a loan device to be delivered.

It is imperative that all data is backed up at all times, regardless of the device being sent for repair. However, we will make every effort to reset or replace your device only when absolutely necessary. Therefore, please ensure that all data is properly backed up before sending us the device.

This is where our strength is. As part of all our packages, you have instant access to support directly in the school who will be able to instantly ensure that the device is either fixed or a loan device is given whilst we take care of the rest. For as long as the service package is active, you will never be without a working device or need to go through the laborious effort of going to a store or service center.

Yes. Unlike the devices you buy in a store, all our devices come with Windows 11 Professional. Although we collaborate with school on software requirements, Microsoft Windows 11 Professional comes with a comprehensive antivirus tool called Microsoft Defender. If your school has chosen Apple Mac devices, we will coordinate with the school to ensure the right protection has been added.

Unfortunately, we are unable to extend the cover period longer than the orignal agreement term.

Through a long-term partnership with Informatica Qatar, renowned for their commitment to quality, we ensure all services are handled internally by our service centre, trusted partners or service centres in Qatar. This enables us to maintain impeccable quality control and consistently deliver high-standard services to the community.

Lenovo: Yes. One free battery replacement if capacity drops below Lenovo’s spec or if the battery is damaged in an accident. Microsoft: Only for defects or accident damage. If the battery simply wears out over time, replacement is not covered. You would pay.

All accessories, whether included with your purchase or bought separately, come with a standard warranty. Please note that accessories are not covered under the insurance or extended warranty policy.

Yes. Whist this features isn't directly available through Tech4Students, most major Qatari based credit cards will allow you to spread the cost up to 12 months if requested on the day of purchase. You must contact your bank directly.

Our goal isn’t to be a retail store that just sells laptops. It’s to be a long-term partner in your child’s learning journey. While regular shops may offer lower and attractive prices at times, they don’t include the value families say matters most: full warranty, accidental damage, fast replacements, onsite school support, and no repair costs. At Tech4Students, we believe every student deserves access to technology that works every day, not just the day it’s bought. So when you choose us, you’re not just buying a device. You’re investing in lasting value, peace of mind, and consistent support, all tailored to your school’s needs.”

Lenovo: For the included Accidental Damage Insurance, there is a 200 QAR excess fee. If you have purchased the theft insurance, and claim for a theft, there is a 500 QAR excess. Microsoft: If you have purchased the Accidental Damage and Theft Insurance, there is a 500 QAR excess.

Lenovo: Mostly repairs. we will repair the original laptop for each accident. If fixing it would cost more than the laptop’s current value, we will swap it once for a like‑new replacement. After that single full swap, the plan continues as repair‑only. Microsoft: Yes. For each of your two covered accidents, we will replace the device (new or certified‑like‑new).

Lenovo: Unlimited repairs for accidental damage during the plan term (up to the current value of the laptop). If one repair would cost more than the device is worth, we will give you a like‑new replacement once; after that, the plan continues as repair‑only. Microsoft: If you have purchased the Two accident claims in total for the whole plan. Each claim results in a couriered replacement Surface (new or like‑new) and you pay the small deductible each time.

No. External items count as consumables; replace out‑of‑pocket.

Loss or theft is excluded. If you choose to buy a new device through Tech4Students, we will provide a loan device whilst your device is being ordered.

Lenovo: We will try to repair first (screen, keyboard) at the school. Bigger jobs go to the service centre; you get it back fixed, usually within a week. Microsoft: A replacment device is sent to the school.

Cover applies inside Qatar

- Lost or stolen laptops   - Fire, flood, lightning - Cosmetic scratches, paint wear - Intentional or reckless damage (e.g., bending the screen on purpose) - Accessories (charger, pen, mouse, sleeve, headset) - Data loss, malware, software problems

Yes. For an additional QAR200 per year, you can protect the device against Theft and Loss. Please note that this cover only applies in Qatar and carries a QAR500 excess for each claim. A police report is required to make a claim. You can add the insurance when purchasing your device.

- If a device is damaged abroad, you pay local repair or wait until you return. - Repairs or replacements may wipe the drive; parents should back up schoolwork to OneDrive/USB regularly. - “Like‑new” units pass factory tests but might not be brand‑new in box. - After the limit, you pay full repair cost or buy a replacement.